On the other side, the car I had requested wasn't available and I had to pay a higher price than actually expected because the categories in Europcar (luxury, suv, van, for example) differ from the ones shown on the website. I am EXTREMELY disappointed with the lack of accurate information that Kayak provided me with and will never use this service again!
Hola, renté en Avis del 14 al 17 de noviembre y sólo puedo decir que todo salió muy correctamente, reservé por Internet y cuando llegué al Aeropuerto aunque tenían mi reservación, tome la van que me llevo a la oficina y todo en orden, cerca de mencionar que adquirí las pólizas de 0% deducible y daños a terceros, obvio si sale más caro pero yo prefiero estar segura, con la de 0% no te preocupas de algún rayón o portazo.
2) No shuttle service to location at airport (had to ask Hertz shuttle driver to take us) and impossible to find location when dropping of car (we picked up car in dark and, when dropping it off, there was no signage for Firefly at it wasn't nearby another other car rental agencies; no one we asked knew where it was located; had to ask Hertz representative to escort us there.)
After heading for the door, they decided to drop the price of it somewhat. The best thing to do is make reservations with a few different companies, so if they jerk you around you can simply walk to the next company and do business.
Otra empresa que recomiendan asimismo es Tulum rent a Car, pero sinceramente tendríFigura que agenciárselas foros dedicados a eso.
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" The "damage" was a speck on the fender the size of a grain of sand. They attempted to point to another mark on the car that i rubbed off easily with my finger. It was bird feces. They charged me 40 dollars. I also spent much more on the rental than I was initially quoted.
Desventajas: You need to purchase their insurance of US $ 31.50 per day. You cannot use your credit card insurance instead. It was not shown in the confirmation email or the information page of priceline.
Desventajas: Firefly is a scam! The price that I agreed on was not the price I was charged!! The sales people did not give direct answers or adequately explain all of the charges. The Kayak.com price I agreed on claimed to have included all taxes and fees, but this apparently was not true. Merienda at the Firefly rental office near the airport in Cancun, Mexico, the agent added fees upon fees and taxes on top of those fees. They also added a "required" liability insurance that cost more than the price of the rental. Since my credit card covered collision insurance, I refused Firefly's heavily overpriced collision insurance. But Firefly required a security deposit of $7000.00 held on my credit card to cover possible damages.
After i refused the upgrade again, I was told I could rent a car in the original class i reserved for an additional $60/day ($360 on top of my llamativo $230 price I reserved.) I thought they didn't have any cars in my class...? Being that at this point there were no other options, I was forced to take the deal even though I knew I was being scammed. I'm never one to write poor reviews but I think hertz should know what is going on at their location at Cancun international airport. Thanks!
Desventajas: Merienda we got to drop off, we got charge with a lot of hidden fees which was not clearly explained when I was making reservation.
Ahorre tiempo y fortuna. Nosotros comparamos por usted las ofertas de compañíCampeón de alquiler de coches en Cancún.
Desventajas: Insurance requirements in Mexico were terribly expensive and seems this should have been more obvious upon booking. The bill was 3 to 4 times what we expected to pay in order to take the car off the lot.
Desventajas: Rates online overly reasonable but get more info the entire price of the car was in the insurance. Even the lowest level, just liability was over 3x the daily rental fee. Not a fun surprise.